If you are unhappy with one of our products, please email firstname.lastname@example.org with:
- the subject "Return"
- your Order # to prove proof of purchase, and
- the reason for your return.
- Your purchase must have been made within the last 30 days.
- Your purchase must be unworn and unwashed.
- Once your order is verified, you will be sent an email with instructions and an attached return packing slip to print off at any available printer. There will be no cost to the customer for the return packing slip
- You will then attach this packing slip to the original packaging and take the package to your local Canada Post outlet for shipping.
- Once the product(s) have been received and verified by Watered Down Apparel, the credit card card used during original purchase will be refunded for the cost of products not including shipping. You will be notified via email upon the approval of your refund; however, please note that it may take 3-5 business days for the refund to show up on the credit card statement.